Go to your customer account and select the 'My Orders' section. Once you've selected your order, request a return by clicking 'Return' or open an incident by selecting 'How do I return?' from the dropdown menu. This will send a request to our partner seller so they review your return request and provide return instructions accordingly.
Returns to BrandAlley warehouse are not possible for items sold and shipped by a partner seller.
Returns must be made in their original, complete condition (packaging, accessories, instructions, etc.) and in the same packaging used during shipment.
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