Sold and delivered by Wheres That From

🚚 Delivery

• Estimated delivery times are shown at checkout.
• Sold and shipped directly by Wheres That From.
• You’ll receive tracking details straight from Wheres That From once your order is on its way.

🔄 Returns

• Wheres That From will accept unwanted items if your return request is made within 28 days of receipt.
• Items must be unused and in a resalable condition.
• Return costs may vary depending on parcel size and weight.

• You can arrange a FREE returns using this link :
  http://evri.com/return/direct?clientId=9260&childClientId=1

  Please include a note along with your invoice slip inside the package, CLEARLY STATING THE REASON FOR THE RETURN and whether you would like a refund or a replacement item.

  The brand will process your return upon receipt.

📦 Incorrect or Missing Items

• If you’ve received an incorrect item or something is missing, please let us know within 28 days of delivery.
• Items must not be opened or used for us to process the return or replacement.

⚙️ Faulty Items

• If your item is faulty, please send them a message by going to your account and selecting the 'My Orders' section. Once you've selected your order, you will see that the item will have a 'message' option. with a short description and images of the issue (if possible).
• Refunds are available within 30 days of receipt.
• After this period, a replacement or repair will be offered. Please note: This policy does not cover damage caused by misuse, accidental damage, or normal wear and tear.