BrandAlley Marketplace acts as a platform linking customers and trusted sellers, so that you can enjoy a wider range of items from our trusted partners.
You will be able to identify if the product you would like to purchase is from the marketplace, as will be described as 'Sold & Delivered by 'x' seller' on the product page.
Additionally, when you view your basket or proceed to checkout, you'll see details about the item’s origin, including whether it's from a marketplace seller, along with the estimated delivery date.
Customer satisfaction is at the heart of what we do, which is why we select our sellers based on strict criteria:
- Quality of customer service and after-sales support
- The seller's speed in accepting and shipping orders
- Adherence to delivery timelines
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