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Trusted sellers Marketplace FAQ

How does BrandAlley Marketplace work?
BrandAlley Marketplace acts as a platform linking customers and trusted ...
Why can't I use my promo code?
Our promotions, including customer service vouchers, cannot be applied t...
Marketplace: How to cancel my order?
Go to your customer account and select the 'My Orders' section. Once you...
Marketplace: I haven't received my order, what should I do?
Go to your customer account and select the 'My Orders' section. Once you...
Marketplace: How to return my order?
Go to your customer account and select the 'My Orders' section. Once you...
Marketplace: My item has arrived damaged/faulty/incorrect
It is advised to inform the partner seller of the condition of the produ...
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