đźšš Delivery
- Estimated delivery times are shown at checkout.
- Sold and shipped directly by Deyongs.
- You’ll receive tracking details straight from Deyongs once your order is on its way.
🔄 Returns
- Deyongs will accept unwanted items if your return request is made within 28 days of receipt.
- Items must be unused and in a resalable condition.
- Return costs may vary depending on parcel size and weight.
- For a quick and affordable return, we recommend using the brands return portal To request a return, please use the link below to create a free return. You can choose to book a collection or drop it at any nearest drop off point.
Bedding - Towels - Throws - Duvets- Pillows- Cushions - Robes - Candles
https://start.atlast.co/deyongs1846/new
📦 Incorrect or Missing Items
- If you’ve received an incorrect item or something is missing, please let us know within 28 days of delivery.
- Items must not be opened or used for us to process the return or replacement.
⚙️ Faulty Items
- If your item is faulty, please send them a message by going to your account and selecting the 'My Orders' section. Once you've selected your order, you will see that the item will have a 'message' option. with a short description and images of the issue (if possible).
- Refunds are available within 30 days of receipt.
- After this period, a replacement or repair will be offered. Please note: This policy does not cover damage caused by misuse, accidental damage, or normal wear and tear.
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